IBOL COMPLAINT MEMORANDUM

 

 

            DATE:            January 19, 2010

 

            TO:                  Idaho Board of Morticians

 

            SUBJECT:      Investigative Report

 

 

Fiscal Year 2010 (to date)

            Total Complaints received                                                                                               12

            Status:

                        Remaining under investigation                                                                12

 

            Inspections  6

                        Attempted  0

                        Completed  6

 

Fiscal Year 2009

            Total Complaints received                                                                                                 9

            Status:

                        Closed by Board action                                                                              2

                        Closed following disciplinary action                                                        2

                        Pending Office of the Attorney General                                                  3

                        Remaining under investigation                                                                  2

 

            Inspections  12

                        Attempted  2

                        Completed  10

 

Fiscal Year 2008

            Total Complaints received                                                                                               14

            Status:

                        Closed by Board action                                                                              4

                        Closed following disciplinary action                                                        8

                        Awaiting Board determination                                                                   2

 

            Inspections  10

                        Attempted  1

                        Completed  9

 

Fiscal Year 2007

            Total Complaints received                                                                                               14

            Status:

                        Closed by Board action                                                                              9

                        Closed following disciplinary action                                                        3

                        Pending Office of the Attorney General                                                  2

 

            Inspections  2

                        Attempted  0

                        Completed  2

 

For Board Determination:

 

I-MOR-2008-1  C alleged that R added words to the cremation authorization after C signed it.  INV revealed that C and her fiancé were the parents of a stillborn child.  The cremation authorization, signed by both parents, state that R would deliver the cremated remains to the parents "and a portion to be buried" at the cemetery where the father's parents were going to place a marker for the child.  According to R, there was animosity between the child's parents and their families at the memorial service.  C stated that she would have never agreed to have the remains divided, and after discussions between the parties, the father returned the portion of the remains to C.  R and the father stated that the "portion" language was on the cremation authorization when C signed it, and there is no evidence to indicate otherwise.  IBOL recommends that the Board authorize closure.

 

I-MOR-2008-13  During a crematory inspection, the investigator discovered that the retort interior and exterior was in need of repair, the crusher was dirty, there was no water supply, no adequate toilet facilities, and the refrigerator was not in operation, clean or in good repair.  Because the facility has a new licensed crematory, the owner subsequently provided a statement that the old crematory has been taken out of service and requested that the license for the old crematory be canceled.  IBOL recommends that the Board authorize closure.