COMPLAINT REPORT

            

DATE:              July 10, 2007

TO:                   The Idaho State Licensing Board of Professional Counselors And Marriage & Family Therapists 

            SUBJECT:      Complaint / Investigative Report

 

FY2008: To date, no complaints have been received.

FY2007:  Forty-one (41) complaints were received (including 16 CE audits). Of those, two (2) have been closed subsequent to Board determination; one (1) was closed subsequent to disciplinary action; four (4) are pending legal review; thirty (30) remain under investigation; and four (4) await Board determination.

FY-2006:  Thirteen (13) complaints were received. Of those, three (3) have been closed subsequent to Board determination; five (5) are pending legal review; and five (5) remain under investigation. 

FY-2005:  Twenty-seven (27) complaints were received.  Of those thirteen (13) have been closed subsequent to Board determination; three (3) were closed subsequent to disciplinary action; three (3) are pending legal review; seven (7) remain under investigation; and one (1) awaits Board determination. 

FY-2004:  Twenty-six (26) complaints were received.  Of those, nineteen (19) have been closed subsequent to Board determination; three (3) were closed subsequent to disciplinary action; three (3) are pending legal review; and one (1) awaiting Board determination.

FY-2003:  Twenty-one (21) complaints were received.  Of those, fourteen (14) have been closed subsequent to Board determination; three (3) were closed subsequent to disciplinary action; three (3) are pending legal review; and one (1) awaiting Board determination.

Complaint Issues:

Unlicensed practice - 15
Violating Board Order - 2
Misrepresentation - 4
Professional Relationships - 3
Supervision - 1
Competency - 18
Scope of Practice - 3
Unprofessional Conduct - 2
Confidentiality - 10
Consent / Solicitation - 9
Client Relationships - 12
Evaluations / Assessments - 14
Fees / Billings - 7
Records / Files - 3
False Application - 2
Conviction / Discipline - 3
Continuing Ed - 20

For Board Determination:

COU-P4-2-2003-21                C alleged R violated confidential information by sharing said information with another without consent; including statements about alcohol & drug abuse; bias toward spouse; & R's refusal to establish therapeutic relationships. NV revealed that C was asked by R if information could be shared during a group session and C admitted to consenting to said sharing. INV also revealed that C's substance abuse was discussed with R and admitted to. INV revealed that C's statements regarding bias were based on opinion and no evidence. INV also revealed that C began therapeutic relationships with 2 other COUs in addition to R, which C admitted were all productive until C left. INV did not reveal evidence to support the allegations or a violation. IBOL recommends the Board authorize closure.

COU-P4B-2-2004-10            C alleged R is not properly treating C's adult sibling; that R violated confidentiality by sending a letter pertaining to the sibling's medical status to C's business; and that R is responsible for encouraging the siblingr to break off all communication with family members. The C is not a legal guardian of the adult sister nor does the C have any legal standing in any decision the sister may make. INV revealed that the sibling did not file a complaint. The evidence indicates that the sibling authorized R to send the letter as addressed, and maintain the counseling relationship. No evidence was revealed to support the allegations or a violation. IBOL recommends the Board authorize closure.

COU-P5B-2-2005-15            C alleged that R has been billing for providing client services while out of the country. R is a licensed LCPC, and owns/operates a counseling center. C also alleged that R required clients to attend unnecessary meetings for the sole purpose of increasing revenue. INV revealed that a billing issue had been investigated by H&W, with a determination made that a clerical error had occurred, and the case was closed. INV also revealed that records contained no evidence of fraudulent billing. INV did not reveal evidence to support the allegations or a violation. IBOL recommends the Board authorize closure.

COU-P5A-2-2007-19            C alleged R would not release C's minor daughters records when requested. C provided R with a copy of court order indicating C had access to call school and obtain medical records pertaining to minor child. INV revealed that R had complied with C's request for records from 1 session, but that C thought there had been more than one session. INV also revealed that C had moved and INV attempts to locate were unsuccessful. R's documentation noted only 1 session was held and that 1 session was cancelled by C. C's parent confirmed that C had been confused about the number of sessions, due to the variety of professionals being seen by C. No evidence was revealed to support the allegations or a violation. IBOL recommends the Board authorize closure.

COU-P3-2-2007-20            C alleged that R voiced personal opinions during a counseling session leaving C feeling aggravated, antagonized, hurt and damaged from the opinionated statement. INV revealed that C admitted to wanting to harass R due to a general dissatisfaction with R's advice. INV also revealed that C had also made "disturbing" phone calls to R attempting intimidation. INV did not reveal evidence to support the allegations or a violation. IBOL recommends the Board authorize closure.

COU-P4-1-2007-22            C alleged R breached confidentiality by releasing personal information about C to various persons. C was attempting to obtain approval to house foster children. IBOL records contain no record of R. C also noted that all activities took place on Native American lands, and beyond the jurisdiction of the Board. There being no jurisdiction, IBOL recommends the Board authorize closure.

COU-P4-1-2007-23            C alleged R breached confidentiality by releasing personal information about C to various persons. C was attempting to obtain approval to house foster children. C alleged that R made disparaging remarks about C. IBOL records do not contain reference to R. C also noted that all activities took place on Native American lands, and beyond the jurisdiction of the Board. IBOL recommends the Board authorize closure.


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Last Modified - Sunday, March 08, 2009