IBOL COMPLAINT MEMORANDUM

 

            DATE:            October 6, 2008 

            TO:                 IDAHO BOARD OF COSMETOLOGY 

            SUBJECT:    Investigative Report

 

Fiscal Year 2009 (to date)

            Total Complaints received                                                                                       28

            Status:
                        Pending Office of the Attorney General                                          4
                        Remaining under investigation                                                       16
                        Pending Internal Processing                                                             5
                        Awaiting Board determination                                                          3

            Inspections  167

 

Fiscal Year 2008

            Total Complaints received                                                                                       93

            Status:
                        Closed by Board action                                                                     21
                        Closed following disciplinary action                                                  2
                        Pending Office of the Attorney General                                          33
                        Remaining under investigation                                                         36
                        Awaiting Board determination                                                            1

            Inspections  1816

 

Fiscal Year 2007

            Total Complaints received                                                                                       65

            Status:
                        Closed by Board action                                                                     35
                        Closed following disciplinary action                                                14
                        Pending Office of the Attorney General                                            7
                        Remaining under investigation                                                           6
                        Pending Internal Processing                                                               1
                        Awaiting Board determination                                                            2

            Inspections  750

 

Fiscal Year 2006

            Total Complaints received                                                                                       84

            Status:
                        Closed by Board action                                                                     51
                        Closed following disciplinary action                                                31
                        Pending Office of the Attorney General                                            1
                        Awaiting Board determination                                                            1

            Inspections  930

 

Fiscal Year 2005

            Total Complaints received                                                                                       64

            Status:           
             Closed by Board action                                                                                36
                        Closed following disciplinary action                                                25
                        Pending Office of the Attorney General                                            2
                        Awaiting Board determination                                                            1

            Inspections  1176

 

Fiscal Year 2004

            Total Complaints received                                                                                       73

            Status:
                        Closed by Board action                                                                     45
                        Closed following disciplinary action                                                26
                        Pending Disciplinary Closure                                                              2

            Inspections  1636

 

Fiscal Year 2003

            Total Complaints received                                                                                       58

            Status:

                        Closed by Board action                                                                     39
                        Closed following disciplinary action                                                18
                        Pending Disciplinary Closure                                                              1

            Inspections  1569

 

For Board Determination:  

I-COS-2005-12       C advised that R had come to C's salon pursuing employment and had presented a letter from the IBOL indicating that R was licensed in Idaho. IBOL records do not contain record of R. C faxed the letter to IBOL for review.  A review determined that the letter is an obvious fake. INV revealed that R stated the C offered to help R obtain an Idaho COS license, but that R did not continue due to the unacceptable ethics of C.  R also denied manufacturing the IBOL letter. INV also revealed that R is now in the counseling field and has not pursued cosmetology.  No evidence was revealed to support the allegations or a violation. IBOL recommends the Board authorize closure.  

I-COS-2006-53       C alleges that R was operating an establishment without the benefit of a license. INV revealed that R moved an establishment without submitting a new application. Once the R was made aware of the requirement, an application was submitted and licensure was obtained. Based on R's compliance, IBOL recommends the Board authorize closure with an advisory letter.  

I-COS-2007-28       C alleges that R is practicing nail technology and leaving clients with severe pain and damage to the nail. INV revealed that the salon has changed ownership and different licensees are now working. Though some clients did complain about services being painful, no evidence was revealed to support the allegations of nail damage or improper service or application techniques. IBOL recommends the Board authorize closure.  

I-COS-2007-30       R submitted written correspondence regarding a felony conviction which was only disclosed on R's student registration and not all other applications for licensure. R stated that since the felony had been disclosed on the original student application, R didn't think it had to be disclosed again on subsequent applications.  R also advised that the felony was for a drug related offense in 1997. INV did not reveal evidence to indicate R was being deceitful or attempting to fraudulently obtain licensure. IBOL therefore recommends the Board authorize closure.  

I-COS-2008-77       C alleged that their client withdrawal from the school early due to a medical condition and feels that a refund is due to the client.  The R is refusing to provide a refund. INV revealed the issues were pertaining to a dispute with the contract which is a civil matter.  INV did not reveal evidence to support the allegation or a violation.  IBOL recommends the Board authorize closure.  

I-COS-2009-10,11 & 12       C alleged the R is allowing unlicensed practice. INV revealed the person in question is licensed.  IBOL recommends the Board authorize closure.  

I-COS-2009-13         C alleged the R was practicing without a license. INV revealed the R was cited and plead guilty to a misdemeanor offense for practicing COS without a license.  IBOL recommends the Board authorize closure.

 


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Last Modified - March 08, 2009